Can we leave excess luggage behind whilst trekking Kilimanjaro?

Yes, any excess luggage you do not need to carry with you on Mount Kilimanjaro can be left at our office. You should keep valuable items with you at all times.

What do I do with my extra luggage while I am hiking?

While you're on the mountain your extra luggage will be stored safely in our partner hotel's luggage room. We recommend bringing two luggage locks, one for the luggage left at the hotel and one for your duffel on the mountain! If you're staying on for safari, you will also store your luggage at the hotel, and only bring the items you need for climbing! If you're catching your departing flight directly from the national park gate, you will plan to bring your entire luggage with you on climb. Another option is you leave at the tour operator’s office where they will keep it safe for you. And they can get it to you on time when they pick you up from the national park gate if you will be going straight to the airport. After your operator come to assist you from Kilimanjaro airport to the hotels. Your extra luggage will be kept in a hotel in a locked room for free. There are some clients who come with different other luggage like laptops, camera, and other even electronics.

What to do with Luggage while trekking?

Make sure that the company you are booking is responsible with your all luggage when you are choosing the company for your trekking make sure you choose the best one which can keep strong security to your luggage. There is some luggage which you may go with it on a mountain like personal gears which used when trekking Kilimanjaro. Kilimanjaro mountain is the among of the seven summit and the among of the highest mountain in the world but in Africa is the first highest mountain. So when you are trekking you will take more than five days on the mountain up to summit so all these days your extra luggage should be safe in the hotel where are kept.

It is advised to leave spare luggage at hotels while you go trekking. The hotel where your luggage will be kept while you are trekking is where you will sleep when you are return from the mountain. No fees involved when you are keep your luggage in the hotel. It is also usually safe and secure with a limited number of staff having access to the locked room where the bags are stored. There is no any case about loss of stored extra luggage in a hotel. If you do decide to leave anything valuable behind then do not advertise its presence and be aware that your bag might end up at the bottom of a pile so pack carefully.

Africa natural tour company we understands how to keep safe your extra luggage while on a tour or trek. You can store your extra luggage with us at no cost or with your hotel. We have a safe secure location for storing luggage.

What if my luggage is misplaced at the airport and I have already booked for Kilimanjaro?

Most organized and successful tour operation companies are flexible and already braced for such altercations. They can fix you in a new group and not change the price. Either, there are some occasions to which some tour operators will reflect back the situation to their cancelation policies and have to add some amount. You have to familiarize yourself with the cancelation policy of a tour operator before you book. Also, we recommend you take the travel insurance it is in situations like this that it gets you covered for additional nights in Tanzania and even the loss of the bag shall it not be ever found. Checked in luggage may at times get misplaced and not arrive with you at the airport. Generally luggage that is displayed on its way to Kilimanjaro is reunited with its owners 24 hours but there are occasional of 3 to 4 days.

Another way if the airline loses your bags, make sure you get a written claim for damages. This may require a different form than the original missing luggage form. This can be done at the airport or online. As long as airlines have been checking baggage, they’ve been sending a few somewhere other than where they were supposed to go. If your luggage have been lost at airport don’t panic because on airplane the security is improved so your bag are not lost but may be delayed. And in most cases an airline can reunite you with your baggage within 24 hours. After you determine that your bags or luggage has been lost go immediately to your airline’s lost baggage counter, ask any airline employee where to go. Even if you have someplace you need to be, report missing baggage before you leave the airport.

When filing your claim, give the attendant a hotel or home address, as well as a phone number where you can be reached. Hand over your baggage check and write down the numbers and fill out the form, making sure to get a copy of any relevant tracking numbers, websites, and phone numbers some airlines have an online system while others will provide you with a phone number to call for updates.

The name of the agent that handles your claim as well as the estimated time your bag will arrive. If your bags are on the next flight, you could have them within a few hours. If they’ve been sent to the wrong airport, it could take a couple of days. If your baggage is delayed on a connecting itinerary involving more than one airline, you deal with the airline that flew you to your final destination, even if you think the first airline was responsible. Airlines are normally bringing you your luggage when it is found you will rarely need to return to the airport to pick it up. If you’re staying at a hotel or resort, alert the front desk about an incoming bag wherever you are. Airlines usually deliver delayed bags at no cost to you, but some may ask you to pay.

If an airline doesn’t get your bag back to you within five days, the bag may be truly lost. An airline defines “lost” at anywhere from five to 30 days, at which point both you and the airline proceed on the assumption that you’ll never see your bag again. If the airline loses your bags, make sure you get a written claim for damages. This may require a different form than the original “missing luggage” form. This can be done at the airport or online. The airlines typically have a long list of items for which they will not be held responsible; these include jewelry, money, heirlooms, and other valuables. These items should always be left at home or packed in your back pack bag. Any lost baggage claim process is obviously a negotiation. Airlines will typically cover only the depreciated value of whatever you say you lost, not the original purchase price. They will ask for receipts, even for a suit you bought 10 years ago. You may go back and forth several times before reaching a deal.

The responsibility of lost luggage on airplane is for airline. Once an airline determines that your bag is lost, the airline is responsible for compensating you for your bags' contents subject to depreciation and maximum liability limits.